About Keyway
A family shop with a van that never sleeps
We’re the people who answer the phone at 3 a.m., and the ones who show up.
Our story
It started at a key counter
Ray Delgado spent twelve years at a Dayton hardware store cutting keys and listening to people’s worst days. In 2009 he bought a key machine, put it in his garage on Valley Street and answered the phone himself.
Carla joined him a year later and built the dispatch system that still runs on a whiteboard and a lot of coffee. Marcus rode along as a teenager, and now he programs car keys. Today there are four of us, plus an apprentice position we’re about to fill.
We’re small on purpose. When you call, you reach the same few people every time, and we’d rather do it right than do it fast and wrong.
- 17Years in business in Dayton
- 4.9★From 280+ Google reviews
- 24/7A person answers
- 100%Techs background-checked
The people on your call
Four locksmiths and a dispatcher who all know each other’s kids.
- RD
Ray Delgado
Owner & master locksmith
Started Keyway in 2009 after twelve years behind a hardware store’s key counter. Still takes the late-night calls himself.
Certified in safe opening and high-security locks
- CD
Carla Delgado
Co-owner, office & dispatch
The voice you hear when you call. She runs the schedule, the van routes and every quote, and knows which tech is closest to you.
Bonded and insured, runs our background checks
- MD
Marcus Delgado
Auto & key programming
Ray and Carla’s son. Cuts and programs car keys and fobs in driveways, parking lots and garages across the county.
Certified in transponder and smart key programming
- TW
Tess Whitaker
Commercial & access control
Panic bars, master key systems, door closers and keypad entry for offices, shops and apartment buildings. Joined in 2018 from a facilities crew.
Fire-code door hardware training
What customers say
- ★★★★★
“Locked myself out at 11 p.m. in a thin sweater. Ray was there in twenty-five minutes, got the door open without a scratch, and told me the price on the phone first. Exactly what it cost.”
Denise W.Home lockout, OakwoodReview on Google - ★★★★★
“Dropped my only key down a storm drain. The dealer wanted a tow and four days. Marcus cut and programmed a new one in my driveway in about an hour, for less.”
Tom K.Lost car keys, BeavercreekReview on Google - ★★★★★
“Bought our first house and had no idea who had keys. Carla booked us the next morning and all five locks were rekeyed before lunch. They also fixed a deadbolt that never closed right.”
Jamila R.Rekeyed after moving in, KetteringReview on Google
How we work
- Bonded & insured
- Background-checked techs
- Prices before we leave
- ID checked on every opening
Want to work with us?
We’re hiring an apprentice locksmith and a part-time evening dispatcher.